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If for any reason you are dissatisfied with order, I urge you to first contact me via email at dee@leatherroses.net or on my mobile phone at 918.953.9692.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it and in the original packaging.
Custom orders cannot be returned or refunded.
Refunds
Once your return is received, I will send you an email to notify you that I have received your returned item and a credit will automatically be applied to your credit card or original method of payment within 7 working days.
To return your product, you should mail your product to:
Leather Roses by Dee
P.O. Box 768
Adair, OK 74330
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are exchanging your item for a different one, I will email you an invoice for the shipping cost.
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